*Ping*, and if that’s the notification sound of a WhatsApp message, you are probably going to open it. Now imagine a personalized message of your brand, waiting for your customer to open it. That’s a 95% open rate you are looking at, which beats out any other marketing platform out there. The numbers don’t end there. With WhatsApp Chatbot, businesses can now boast a 100% delivery rate, which is 3 times more than conventional chatbot applications!
This is because of the huge turnout of active users WhatsApp harbors. This is not news anymore, and if you are not living under a rock, this wouldn’t surprise you. Because, as it stands, WhatsApp currently has 2 billion monthly active customers worldwide and sees 100 billion messages sent per day. It would be foolish to not leverage this application to explore the business opportunities!
Essentially run using Artificial intelligence, chatbots offer personalized conversations, configured to answer customer queries and manage their issues in real-time. On top of that, being a WhatsApp Chatbot company never runs short on benefits, but that comes later. WhatsApp has more than 40% market share and is used in more than 180 countries around the world. Therefore, it is a boon to any size of business.